The business world is changing faster than ever, and if you want to keep up, you must be ready to inspire greatness amongst your most valuable asset—your people. Whether you’ve personally experienced the devastating effects of toxic leadership in the workplace (and want to do things differently), or are simply looking to build a better business, being a servant leader is a great place to start.
Here are six do’s and don’ts to keep in mind to show up as a servant leader and grow your bottom line:
Do: Serve Others
It may seem obvious, but being a servant leader requires the will to serve others. This starts with a genuine desire to contribute to the growth and well-being of the people around you. The servant mindset you cultivate will directly impact your team and trickle down to your customers.
Don’t: Shut Down Diverse Opinions
A servant leader is not threatened by the ideas and inputs of others. Instead, they regularly seek out feedback and consider the opinions of others. This type of behavior encourages innovation and will carry your business into the future.
Do: Cultivate Trust
Too many business leaders today are missing the mark when it comes to leading with transparency and honesty. It’s no wonder that 63% of employees don’t currently trust their leadership. Whether you’re leading an entire company or managing a small team, earning and cultivating trust should be your North Star.
Don’t: Forget to Develop Other Leaders
Skip Prichard said, “the hallmark of a servant leader is encouragement.” Being a servant leader means leaving your ego at the door and staying focused on how to bring out the best in your team. By strategically delegating to the next generation of leaders, you can empower your people, grow employee confidence, and retain top talent.
Do: Raise Hope for the Future
To achieve significant breakthroughs in business, your people need to be inspired to reach greatness, not commanded. Servant leaders paint a clear and compelling vision for the future and place their people as the heroes of the story. Confusion undermines great performance, and a servant leader knows how to communicate in a way that inspires action.
Don’t: Forgo Your Empathy
To serve as an agent for change within your business, you must be willing to put yourself in other people’s shoes. Empathy—the ability to understand and share the feelings of another—is one of the most important soft skills a leader can develop. Having a deep awareness of the needs of your people will help you understand how to best serve them.
Ready to become a servant leader? Learn more about our servant leadership coaching program, designed to help you build a happier, more-productive business with a better bottom line.